WELCOMING YOU BACK TO OUR THEATRES
All ticketholders, ages 12 and up, are required to show proof of full COVID vaccination for entry into the Golden Gate or Orpheum Theatre. "Fully vaccinated" means that a ticketholder’s performance is at least 14 days after their final vaccine dose.
Patrons under the age of 12 must provide proof of a negative COVID-19 PCR test taken within 72 hours of the performance start time, OR a negative COVID-19 antigen test taken within 6 hours of the performance start time. COVID antibody tests are not accepted for theatre entry.
All patrons, regardless of age, are required to wear masks inside the theatre at all times (except when consuming food or beverage in the lobby or auditorium). Prolonged periods of mask removal are not permitted for eating or drinking—masks must be worn between bites and sips.
To enter the Golden Gate Theatre or the Orpheum Theatre, please bring a photo ID and proof of vaccination—either your physical vaccination card, a picture of your vaccination card, or a digital vaccination record. Those under 12 must present the negative test results of a COVID PCR test taken within 72 hours of scheduled performance or a negative COVID antigen test taken within 6 hours of the performance start time.
For those under 12 who will be showing proof of a negative COVID antigen test taken within 6 hours of performance, please bring a digital photo of your results. Do not bring the test sample with you to the theatre. Upon entry to the theatre, you will be asked for the time/date-stamped photo of the result.
Obtaining a COVID Antigen or PCR test: Amazon, CVS, Target and Walgreen’s, as well as other retailers, carry COVID antigen tests at a reasonable price. Major brands include Abbott’s BinaxNow, Quidel’s Quick-Vue, and Ellume’s Covid-19 Home Test. Supplies are often limited. Plan ahead. Be sure to purchase a COVID antigen test. COVID antibody tests are not accepted for entry.
For questions about our policy email us at firstname.lastname@example.org.
TICKETING POLICIESBroadwaySF has instituted a temporary COVID-19 exchange/refund policy. For tickets purchased on or before December 31, 2021, under the following circumstances, BroadwaySF will permit you to exchange your tickets for the same Event at a later date; or if such exchange is not possible or not practical, e.g., the Event is one performance or limited run, refund your ticket purchase:
• You or someone in your party has tested positive for COVID-19 during the 14-day period preceding the Event;
• You or someone in your party is not feeling well during the 14-day period preceding the Event and has exhibited symptoms consistent with COVID-19; or
• You otherwise feel that you represent a significant transmission risk, e.g., you are caring for someone that has COVID-19 or is not feeling well.
Any such exchange request must be made by contacting Audience Services by phone (888-746-1799) at least twenty-four (24) hours prior to the advertised performance time. CLICK HERE for complete terms and conditions.
HADESTOWN : JUNE 7–JULY 3, 2022
THE PROM : JUNE 21–JULY 17, 2022
OKLAHOMA! : AUGUST 16–SEPTEMBER 11, 2022
TO KILL A MOCKINGBIRD : SEPTEMBER 13–OCTOBER 9, 2022
MOULIN ROUGE! THE MUSICAL : SEPTEMBER 7–NOVEMBER 6, 2022
AIN'T TOO PROUD – THE LIFE AND TIMES OF THE TEMPTATIONS : NOVEMBER 8–DECEMBER 4, 2022
6-show memberships are now on sale. Click here for more info. JESUS CHRIST SUPERSTAR – OCTOBER 13–NOVEMBER 7, 2021 (REPLACES MEAN GIRLS)
MY FAIR LADY – NOVEMBER 2–28, 2021
THE BAND'S VISIT – JANUARY 11–FEBRUARY 6, 2022
Performance times for the three rescheduled productions on the 2019–2020 Season (JESUS CHRIST SUPERSTAR, MY FAIR LADY, THE BAND'S VISIT) have been changed to 1:00pm (matinees) and 7:30pm (evenings) to match the new curtain times currently in place for all productions on our upcoming 2021–2022 Season.
NEW CURTAIN TIMES!
We have limited staff available Monday through Friday, 10am to 5:30pm at 888-746-1799 to assist. Thanks for your understanding and patience and if you have any general questions, feel free to email us at email@example.com.